Romanoff
Romanoff is a leading seller of branded heavy equipment. It has been proudly serving precious and semi-precious metal fabrication industries since 1949. Brainvire replaced their legacy AS/400 system with Odoo and automated the workflow to achieve digital transformation. Customized modules of inventory management, production & planning, accounting, and sales were integrated with the Magento website for greater efficiency.
FEATURES
Automatic generation and allocation of support tickets based on customers’ queries.
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Renewal of warranty and preventive maintenance of sold equipment.
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Detailed reports related to accounting, sales, and overall revenue.
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Comprehensive document management system.
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3rd-party shipping service integration with FedEx, UPS, and USPS.
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Multi-currency support: USD, GBP, JPY, and SFr.
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Live cheque printing.
HIGHLIGHTS
Romanoff has reported significant profits after the implementation of Brainvire’s omnichannel solution. All business operations were seamlessly integrated with each other and automated completely. The plant managers can plan the work schedule in advance and ensure that the inventory never runs out of stock. Customer experience has also improved due to the speedy resolution of support tickets.
Case Study