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Control ERP Automates the Business Workflow of a Leading Retailer of Personalized Jewelry
About Client
Based in the US, the client is well-known for crafting fine and unique jewelry. From cutting-edge tungsten rings to brilliant palladium wedding bands, they are the ultimate destination to buy the perfect collection on any budget. They offer rings having different types of finishes such as polished, satin, brushed, hammered, wire-brushed and sandblasted. One of their core specialty is the LASER engraving technology that is used to engrave personal messages on rings.
Product Idea
Before approaching Brainvire, the client had a well-established market presence with multiple online stores. But their business operations needed a push and they also wanted to streamline everything from start to finish. Brainvire synchronized the operations of their multiple branches and helped them provide a unified experience to all customers. Accounting and inventory management were also taken care of by Brainvire’s consultants. They analyzed the client’s existing workflow and crafted a strong ERP experience for their Magento websites.
How we did it ?
Inventory Management
Customer Credit Management
Payment Notification
Multi-Branch Scenario:
It was difficult to manage the business activities of the parent company and its sister concerns.
Solution:
The team configured the Multi-Branch module under Control ERP and customized it.
Inventory Management:
Managing the inventory of all companies through a single warehouse was a challenging task.
Solution:
Control ERP’s Inventory Management module was customized to allow the client to manage the inventory of multiple websites in a single warehouse location.
Customer Credit Management:
Customer’s balance credits had to be controlled effectively.
Solution:
Brainvire’s experts used the ‘Customer Credit Limit’ functionality in Control ERP to streamline this aspect.
Payment Notification:
It was necessary to notify customers about their pending dues through the mail.
Solution:
The ‘Invoice Management’ module can trigger timely alerts through email so that customers are aware of their bills.
Result
Easy Management of Multiple Branches
Managing the business of multiple branches (websites) became extremely easy from a single instance of Control ERP.
Simplified Accounting
From payment reports to automated follow-ups, Control ERP helps the client manage finances in a simple manner.
Purchase on Credit System
Customers have the privilege to purchase the products using their stored credits and can also settle the bills at a later date.