ERP Integration - A Trump Factor To Revolutionize eCommerce Industry - ControlERP

The eCommerce industry offers you an opportunity to sell products at reduced costs and innovatively.

This modern business format has evolved the way companies communicate with customers and carry out business activities. The current business scenario demands every retailer to switch to an online platform.

However, it is tricky to maintain an online store with increasing competition and stress. Retailers now have an innovative solution to resolve this issue –ERP integration.

In this article, we have shared relevant aspects related to eCommerce ERP integration for your business-

• The Need Of ERP Integration For eCommerce Businesses
• Perks of ERP Integration For Your eCommerce Enterprise

The Need Of ERP Integration For eCommerce Businesses

Often, businesses don’t wish to alter their business process or invest cost and hence overlook the need for ERP integration for their business.

They don’t realize and notice the positive influence of ERP integration on their enterprise.

For example, when you integrate your ERP system with your sales stream, it will provide you with some information. You can obtain the order, shipping, customer, and inventory information with ease.

Integrating with the system allows a secure and smooth transfer of essential data, along with discarding duplicate data and the manual hassle of entering data into the system.

Keeping a constant check on different business streams manually can be a painful task. It can consume several resources and the outcome is not up to the mark.

Other alternatives require human intervention, which can cause delays or errors in the process and have an adverse effect on your revenue. 

The following solutions can help you avoid such predictable errors:

• Incorrect shipping address
• Miscalculated inventory levels
• Incomplete and misspelled product information

Skipping ERP eCommerce integration for your business can leave you unexposed to several business opportunities and poor customer experience.

• Perks of eCommerce ERP Integration For Your Business
• Diminishing Operational Expenses

ERP integration offers you updated and fresh information about your customers. You get the latest news on-

• Available inventory
• Order status
• Shipment details, and many more details.

The automated data is error-free, so your team spends less time re-working on it. This way, you will save ample resources and costs involved in it.

• Reduced Human Intervention

By integrating ERP for eCommerce, you can restrict human intervention in the process of payment, shipping, order management, and customers’ information.

The system also updates and shares product details for improved inventory management.

Integration is the key to eliminating unwanted, excess, repetitive data from your database. It helps you to run eCommerce business with minimum errors, reduced data redundancy, and human intervention.

• Boosts Internal Productivity

Internal productivity plays a significant role in the growth and success of your eCommerce business.

Reduced human involvement and clarity of operations help your employees to complete tasks rapidly, which eventually increases internal productivity.

For instance, when your eCommerce sales are linked to an ERP system, your back-office team can enjoy timely updates on customer activities.

This will help your team to learn more about customer expectations and needs.

Timely completion of orders, improved order cycles, processing, and inventory.

• Improved Customer Satisfaction

eCommerce business revolves around customers. Your customers will be more keen to associate with you if you provide them-

• Quality products
• Purchase Experience
• Order Cycle
• Timely Delivery
• Post-Sales-Service

The system can provide you add-on customer information that can help you understand your customers closely.

An eCommerce ERP system can then help you to accomplish all these tasks swiftly.

With improved customer service, your business can efficiently retain customers, and they are less likely to wander off to other portals for better services or products.

• Quality Reports

Reports offer you a concise overview of the occurrences of a particular department. For instance, financial reports produced via ERP giveaway a clear picture of your business finances.

They can guide you to invest wisely and in the right resources and highlight areas that are lucrative to invest.

Such reports can help make current and future decisions smartly and rapidly.

Your finance team doesn’t have to spend hours to generate trial balance, cash flow information, trial balance, and P/L statements.

• Firm Command On Your eCommerce Business

ERP integration with your eCommerce firm can empower you to gain control of your business activities.

Often, unexpected market scenarios leave you clueless about where your business is headed.

At this point, the ERP system can guide you in the right direction and regain command of your business, helping you stand on your feet again and help attain your desired targets.

It can help trace future business opportunities and chase them right on time.

Wrapping Up

A successful ERP integration has the power to unleash future opportunities for your eCommerce enterprise. This way, you can prepare your workforce and business for upcoming prospects.